Privacy Policy

At Oiltrak, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order

1. Use of the Website

You must be at least 18 years old or have permission from a guardian to use this website.
You agree to provide accurate and complete information when placing an order

2. Orders & Payments

All orders are subject to availability and confirmation.
Prices listed on the website include applicable taxes.
Payments can be made via cash on delivery, card, or approved digital wallets.
We reserve the right to cancel any order due to incorrect pricing, suspicious activity, or unforeseen issues.

3. Delivery

We aim to deliver your order within the estimated time shown, but delays may occur.
It is your responsibility to ensure someone is available to receive the order at the delivery address.
If delivery fails due to incorrect details or unavailability, you may still be charged

4. Returns & Refunds

Please refer to our [Return Policy] for details on issues, complaints, and refund procedures.

5. User Conduct

You agree not to:
Misuse our website (e.g., hack, spam, or distribute viruses).

Post offensive, abusive, or false information in reviews or contact forms.
Violate any applicable laws or regulations.

6. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of Kcals and may not be used without our written permission.

7. Modifications

We reserve the right to update these terms at any time. Changes will be posted on this page and will take effect immediately.

8. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt. Any disputes shall be resolved in Egyptian courts.

9. Contact Us

If you have any questions about these Terms, feel free to reach out