Privacy Policy

This Privacy Policy sets out the basis on which we will handle any personal data, including but not limited to payment information, and other data that we collect from you or from other sources, or that you provide to us ("Data"). This policy applies to your access and use of the oiltrak.com website. We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our Services, you consent to the processing of data in accordance with this Privacy Policy. References to the first person pronoun or similar in this Privacy Policy are references to oiltrak and the sister companies, and references to "you" or "the user" are references to you as an individual or legal person, as the case may be.

What Data May We Collect from You?

We may collect and process the following data:

  • Data you provide by filling in forms on the Site, including data provided when you register to use the Site and other joint registrations (for example, social media logins), subscribe to our services, post materials, or request other services.
  • Data you provide when entering a competition or promotion through our site, completing a survey or voting process, or providing reviews, testimonials, or feedback.
  • Data that you provide to us or that we may collect from you when you inform us of any difficulty you are having when using our site and the correspondence history if you contact us.
  • General, aggregated, demographic, and non-personal data.
  • If you download or use our mobile application, we may have access to details about your location and the location of your mobile device, including your unique device identifier.
  • Details of the transactions you carry out through our site and details of our processing and delivery of the goods you ordered.
  • Your operating system and browser type, as well as data about your general use of the internet, for example: by using technology that stores data on or accesses your device, such as cookies, conversion tracking code, web beacons, etc., (collectively, "cookies"). Details about your computer, including, for example, your IP address and email address, that have been provided to us by third parties who have confirmed to us obtaining your consent to share your email address and any other data we consider necessary to enhance your experience of using the site.

How Will We Use Your Data?

We may use data in the following situations:

  • To provide you with information, products, or services that you request from us or that we feel you may be interested in, and where you have consented to be contacted for such purposes.
  • To provide you with services based on where you are located, such as advertising, search results, and other content tailored to you.
  • To carry out obligations arising from any contracts concluded between you and any other party using our site, between you and us.
  • To improve our services and provide better and more personalized services to ensure content on our site is presented in the most effective way for you and the device you use to access our site.
  • To notify you of changes made by our site or for any other reason we deem necessary.
  • To enhance your browsing experience on the site, to administer incentive programs, and fulfill your requests for these incentives, and/or to allow you to participate in competitions and notify you if you eventually win.

To Whom Can We Disclose Data?

Data about our customers is a very important part of our business, so we share data only as described below and only with companies that follow practices that have protection benefits that are, at a minimum, similar to those practices described in our Privacy Policy:

  • Other Parties: To provide our Services, we may cooperate with other companies affiliated with us or service providers that are not affiliated with us (for example: logistics companies used to deliver products to you, marketing companies, payment processing companies to conduct online transactions, etc.). In order to process your transactions, these other companies may store data in a digital wallet so that your use of our services is more effective.

    You understand how important it is for these companies to have access to relevant data to perform their tasks. We ensure that these companies do not use the data for other purposes, and we may also receive data from these companies (for example: delivery data and updated addresses) for the purpose of using it (for example) to correct our records and deliver goods for any purchase you make.

    Through your use of the site, you agree to the transfer, storage, use, and disclosure of data between our affiliated companies and service providers not affiliated with us, wherever they are geographically located, provided that these companies are contractually obligated to respect data privacy.

  • Marketing and Promotions: We may also use data to provide you with information about goods and services that you may be interested in, as well as to enhance your experience in browsing and using the site, service messages, new features, improvements, special offers, and events of interest.

    We may communicate with you through various channels, including but not limited to emails, web notifications, posts, telephone, in-app messages, and news article conveyance cards.

    We may allow a third party to use the data; for example, we may provide the data to advertisers to help them target their audience, enabling us to comply with our obligations to advertisers (e.g., by displaying their advertisements to the target audience).

    In addition, to participate in some of our competitions and promotions, you may be asked to provide additional data (for example: if you win a competition, you may be asked to provide further personal data to confirm your eligibility and award the prize to you). This data is collected by us or by participating sponsors or vendors of promotions. Please note that you should review the privacy policies of that third party to learn how it uses any data it collects.

  • Business Transfers: If our company or substantially all of our assets are acquired, customer data will be one of the assets transferred to the new owner.
  • Protecting Our Site and Other Sites: We disclose customer accounts and other personal data when we believe such disclosure is appropriate to comply with laws and investigations conducted to enforce laws and protect the rights, property, or safety of our users or others. This includes exchanging data with other companies and institutions for several reasons, including protection against fraud, crimes, and reducing credit risks.

    Please note that our site may, from time to time, contain links to and from the sites related to the networks of companies we deal with, our advertisers, and our affiliates. If you enter a link from one of these links, please note that these sites have their own privacy policies, and we will not bear any responsibility or claim for these policies. Please also check the policies of those sites before using them.